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Rates checked 9 Nov 2026
WeCompareKenya’s independent money guide

Scams & safety

Investment Scams in Kenya: How to Verify a Licence Before You Invest

Kenya’s investment scams rarely announce themselves. They arrive as a WhatsApp group, a TikTok testimonial, a “guaranteed” forex mentor or a crypto platform promising 30% a month. This guide shows how to check who is really behind an offer on the official registers, the red flags and psychological tricks to recognise, and where to report if you have already paid.

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Spotting fraud and verifying licences before you invest
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Title slide: Investment Scams in Kenya. The ultimate guide to spotting fraud and verifying licences before you invest, beside a magnifying glass over a phone showing a 30 percent guaranteed returns message.

Title slide: Investment Scams in Kenya. The ultimate guide to spotting fraud and verifying licences before you invest, beside a magnifying glass over a phone showing a 30 percent guaranteed returns message.
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Investment Scams in Kenya. The ultimate guide to spotting fraud and verifying licences before you invest.

Why the licence matters

What we expect, and what actually arrives
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Three panels titled the modern scam illusion. What we expect: a masked figure, and the line that Kenya investment scams rarely announce themselves. What actually arrives: a WhatsApp group, a TikTok video and a guaranteed mentor certificate promising 30 percent a month. A red panel says the Capital Markets Authority warning is blunt: an unlicensed firm offers zero recourse under the capital-markets framework if you lose your money.

Three panels titled the modern scam illusion. What we expect: a masked figure, and the line that Kenya investment scams rarely announce themselves. What actually arrives: a WhatsApp group, a TikTok video and a guaranteed mentor certificate promising 30 percent a month. A red panel says the Capital Markets Authority warning is blunt: an unlicensed firm offers zero recourse under the capital-markets framework if you lose your money.
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What we expect: Kenya’s investment scams rarely announce themselves.

What actually arrives: guaranteed forex mentors or crypto platforms promising 30% a month, through a WhatsApp group, a TikTok video or a guaranteed-mentor certificate.

The CMA warning: an unlicensed firm offers zero recourse under the capital-markets framework if you lose your money.

The Capital Markets Authority (CMA) has repeatedly warned that unlicensed entities marketing foreign exchange, cryptocurrency and money-market-style products are operating unlawfully and fraudulently soliciting funds from the public. A public caution dated 11 September 2026 named 15 of them, among them QVSE, CBEX, Just Markets and Global Investment Group. Several promoted crypto, forex mentorship or purported money-market funds.

The 15 entities named in the September 2026 notice, as reported
  1. Global Investment Group (GIG)
  2. QVSE
  3. Kore Exchange
  4. Abacus Wealth Management
  5. Brown Advisory Group
  6. B Invest
  7. Bitblock Capital Limited
  8. Maliwave Investments
  9. Monetrix Capital Investments
  10. Twenty-four Hours Pro expert Trader
  11. Wealth Sharing Group (Opticoin)
  12. CBEX
  13. Just Markets
  14. Ultima Cryptocurrency
  15. Lukman-trust fund

This list comes from press reports of the CMA’s notice, not from the notice itself, which we could not open. Check the CMA website for the authoritative list before you rely on it.

Under section 23(1) of the Capital Markets Act, a person carrying on business as a stockbroker, dealer, investment bank, fund manager, investment adviser or authorised depository needs a valid CMA licence. Contravening the Act is an offence under section 34. That licence is not a business permit. It is a regulatory authorisation, and it decides whether you get the protections of Kenya’s capital-markets laws. Without it, you are putting money into an unregulated product with zero recourse.

What scammers show versus what actually matters
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Two panels. Unprotected: what scammers show, a business permit, a physical office, a Kenyan phone number or a popular social media page, none of which is a licence. Protected by law: what actually matters is regulatory authorisation under section 23(1) of the Capital Markets Act; without it you are investing in an unregulated product with zero recourse.

Two panels. Unprotected: what scammers show, a business permit, a physical office, a Kenyan phone number or a popular social media page, none of which is a licence. Protected by law: what actually matters is regulatory authorisation under section 23(1) of the Capital Markets Act; without it you are investing in an unregulated product with zero recourse.
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Status: unprotected. What scammers show: a business permit, a physical office, a Kenyan phone number or a popular social-media page. This is not a licence.

Status: protected by law. What actually matters: regulatory authorisation under Section 23(1) of the Capital Markets Act. Without it, you are investing in an unregulated product with zero recourse.

The Central Bank of Kenya (CBK), CMA, SASRA, the Insurance Regulatory Authority (IRA) and the Retirement Benefits Authority (RBA) each keep a separate register for the activity they regulate. That is why the first question is always which regulator should be licensing this firm.

How to verify a CMA licence

Use the CMA’s official register at licensees.cma.or.ke. Do not rely on a screenshot, a link sent by the promoter or a “certificate” on the firm’s own website. Type the address yourself.

Five checks, then a sixth: ask the CMA
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The CMA verification blueprint in five numbered steps. 1: get the exact legal name, not the brand. 2: search the official register at licensees.cma.or.ke, not links or certificates sent by the promoter. 3: match the licence category to the activity, because a fund manager licence does not authorise forex brokerage. 4: verify the licence number, address and website match the firm contacting you. 5: check product approval, because a licensed firm may need separate approval for a specific product such as a unit trust or alternative fund.

The CMA verification blueprint in five numbered steps. 1: get the exact legal name, not the brand. 2: search the official register at licensees.cma.or.ke, not links or certificates sent by the promoter. 3: match the licence category to the activity, because a fund manager licence does not authorise forex brokerage. 4: verify the licence number, address and website match the firm contacting you. 5: check product approval, because a licensed firm may need separate approval for a specific product such as a unit trust or alternative fund.
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  1. Get the exact legal name. The registered company name, not merely the brand; WealthPro might be operated by a differently named legal entity.
  2. Search the official register. Go directly to licensees.cma.or.ke. Do not rely on links or certificates sent by the promoter.
  3. Match category to activity. A fund-manager licence does not authorise forex brokerage. Ensure the licence type matches what they are selling.
  4. Verify details. Confirm the licence number, address and website match the firm contacting you.
  5. Check product approval. Even if the firm is licensed, check whether the specific product (unit trust, alternative fund) is separately approved by the CMA.
  1. Get the exact legal name. Ask for the registered company name, not just the brand. A platform called “WealthPro” may be run by a differently named company.
  2. Search the CMA register. The register lists authorised securities dealers, fund managers, investment banks, online forex brokers and other licensed market participants.
  3. Match the licence category to the activity. A fund-manager licence does not automatically authorise forex brokerage, and an online forex broker licence does not authorise fund management.
  4. Check the licence number and status. The register shows the licensee’s name, address, licence number and, where available, website. Confirm they match the firm contacting you.
  5. Check the product itself. A licensed firm may still sell products that need separate approval. The CMA also publishes approved unit trusts, sub-funds and alternative investment funds.
  6. Contact the CMA if anything is unclear. It directs the public to confirm licensed entities on its website and to report suspicious operators to the Authority or its fraud unit.

Worked example: a forex pitch

The names below are invented for illustration. Suppose a WhatsApp group promotes “NairobiFX Elite”, promising 25% monthly returns from AI forex trading. The admin sends a screenshot of a certificate in the name of “Global Trade Capital Ltd” and says the firm is “CMA approved”.

The pitch, with its three red flags
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A phone screen showing a WhatsApp pitch: welcome to NairobiFX Elite, we guarantee 25 percent monthly returns from our AI forex trading, approved by Global Trade Capital Ltd, followed by a certificate screenshot. Three red flag callouts: guaranteed, absurdly high returns; a brand name, not a legal corporate entity; and borrowed authority, never trust a provided screenshot, always verify the register.

A phone screen showing a WhatsApp pitch: welcome to NairobiFX Elite, we guarantee 25 percent monthly returns from our AI forex trading, approved by Global Trade Capital Ltd, followed by a certificate screenshot. Three red flag callouts: guaranteed, absurdly high returns; a brand name, not a legal corporate entity; and borrowed authority, never trust a provided screenshot, always verify the register.
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A phone message: “Welcome to NairobiFX Elite. We guarantee 25% monthly returns from our AI forex trading. Approved by Global Trade Capital Ltd.” plus a certificate screenshot.

  • Red flag: guaranteed, absurdly high returns.
  • Red flag: a brand name, not a legal corporate entity.
  • Red flag: borrowed authority. Never trust a provided screenshot; always verify the register.

Here is what a careful investor does, and what they are likely to find.

What the investor does, and what turns up
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Two columns. The investor action: ask for the exact legal entity and CMA licence category; search licensees.cma.or.ke for Global Trade Capital Ltd; search the CMA register for NairobiFX Elite; check the payment instructions. The grim reality: the promoter evades and gives only a Telegram username; no matching licensee appears on the official register; the brand is entirely absent from the online forex broker list; funds are requested through a personal crypto wallet, not a regulated corporate account.

Two columns. The investor action: ask for the exact legal entity and CMA licence category; search licensees.cma.or.ke for Global Trade Capital Ltd; search the CMA register for NairobiFX Elite; check the payment instructions. The grim reality: the promoter evades and gives only a Telegram username; no matching licensee appears on the official register; the brand is entirely absent from the online forex broker list; funds are requested through a personal crypto wallet, not a regulated corporate account.
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The investor’s action: ask for the exact legal entity and CMA licence category; search licensees.cma.or.ke for Global Trade Capital Ltd; search the CMA register for NairobiFX Elite; check the payment instructions.

The grim reality: the promoter evades and gives only a Telegram username; no matching licensee appears; the brand is absent from the online forex broker list; funds are requested through a personal crypto wallet, not a regulated corporate account.

StepActionLikely finding
1Ask for the exact legal entity, licence number and CMA licence categoryOnly a Telegram username and a screenshot
2Search licensees.cma.or.ke for “Global Trade Capital Ltd”No matching licensee
3Search the register for “NairobiFX Elite”The brand is not a licensed entity
4Check the list of CMA-licensed online forex brokersThe firm is absent
5Check the payment instructionsA personal crypto wallet or M-Pesa number, not a regulated corporate account
6Report the operatorThe CMA and its fraud unit should get the evidence

Absence from the register does not by itself prove criminal intent. It does mean the firm cannot offer the protections of Kenya’s capital-markets framework, and combined with guaranteed returns and crypto payments it is a strong reason not to invest.

Do the arithmetic on the promise. A return of 25% a month compounds to roughly KES 146,000 from KES 10,000 in 12 months. At 30% a month the figure is about KES 233,000. No licensed fund or broker in Kenya can promise this, which is why “guaranteed” and “monthly” together are the first thing to check.

Beyond the CMA: CBK and SASRA

Not every financial scam falls under the CMA. The right regulator depends on what the entity claims to be.

Match the claim to the regulator
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The regulatory matrix: who regulates what. If they claim to be a bank, mortgage finance company or microfinance bank, the regulator is the Central Bank of Kenya, with its directory of licensed commercial banks and microfinance banks. A SACCO with deposit-taking or FOSA services is regulated by SASRA, with its list of licensed deposit-taking SACCOs. A SACCO with non-withdrawable deposit products is regulated by SASRA, with its list of authorised non-withdrawable deposit-taking SACCOs. An investment adviser, fund manager, broker or online forex firm is regulated by the Capital Markets Authority, with the CMA licensee register.

The regulatory matrix: who regulates what. If they claim to be a bank, mortgage finance company or microfinance bank, the regulator is the Central Bank of Kenya, with its directory of licensed commercial banks and microfinance banks. A SACCO with deposit-taking or FOSA services is regulated by SASRA, with its list of licensed deposit-taking SACCOs. A SACCO with non-withdrawable deposit products is regulated by SASRA, with its list of authorised non-withdrawable deposit-taking SACCOs. An investment adviser, fund manager, broker or online forex firm is regulated by the Capital Markets Authority, with the CMA licensee register.
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If they claim to be…The regulatorThe official register
Bank, mortgage finance, microfinanceCentral Bank of Kenya (CBK)CBK directory of licensed commercial banks / microfinance banks
SACCO (deposit-taking or FOSA services)SASRASASRA list of licensed Deposit-Taking SACCOs
SACCO (non-withdrawable deposit products)SASRASASRA list of authorised Non-Withdrawable Deposit-Taking SACCOs
Investment adviser, fund manager, broker, online forexCapital Markets Authority (CMA)CMA licensee register

CBK checks

If a firm says it is a bank, mortgage-finance company, microfinance bank, forex bureau or money-remittance provider, verify it with the Central Bank of Kenya. Ask for the exact legal name and licence category, check the CBK directory of licensed commercial banks or microfinance banks, and confirm the name, category and contacts match who approached you. Do not rely on a screenshot, an app or a customer-care number the promoter supplies.

SASRA checks

If the scheme calls itself a SACCO, chama with deposits, savings group or cooperative, verify it with the Sacco Societies Regulatory Authority. A SACCO cannot take deposits without a valid SASRA licence.

  1. Ask whether it is a Deposit-Taking SACCO or a Non-Withdrawable Deposit-Taking SACCO.
  2. Check the matching SASRA list, and confirm it appears on the current list for the relevant financial year.
  3. Treat any “SACCO” that offers guaranteed monthly returns, crypto pools or forex trading as high risk if SASRA does not list it.

For a legitimate SACCO shortlist, see our best SACCOs in Kenya guide.

If the entity claims to be…Check withOfficial register or source
A bank or mortgage-finance companyCentral Bank of KenyaCBK directory of licensed commercial banks, mortgage finance institutions and authorised non-operating bank holding companies
A microfinance bankCentral Bank of KenyaCBK directory of licensed microfinance banks
A SACCO taking deposits or offering FOSA servicesSASRASASRA list of licensed Deposit-Taking SACCOs
A SACCO offering non-withdrawable deposit productsSASRASASRA list of authorised Non-Withdrawable Deposit-Taking SACCOs
An investment adviser, fund manager, broker or online forex brokerCMACMA licensee register (licensees.cma.or.ke)

Which regulator should I check?

Check with

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The psychology scammers use

Scammers do not merely sell a product. They manufacture certainty, using urgency, authority, social proof and the fear of missing out.

The scammer playbook: lure, pressure, trap
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A funnel in three stages. Luring: authority borrowing and social proof, with fake regulatory certificates, celebrity clips and crowded Telegram groups posting withdrawal proofs. Pressuring: urgency, FOMO and reciprocity, such as only five slots left, and small first withdrawals or free signals that make victims feel indebted. Trapping: commitment escalation, isolation and sunk cost; victims are told not to discuss the opportunity, and when withdrawals stall they are pressured to pay a fake tax or verification fee.

A funnel in three stages. Luring: authority borrowing and social proof, with fake regulatory certificates, celebrity clips and crowded Telegram groups posting withdrawal proofs. Pressuring: urgency, FOMO and reciprocity, such as only five slots left, and small first withdrawals or free signals that make victims feel indebted. Trapping: commitment escalation, isolation and sunk cost; victims are told not to discuss the opportunity, and when withdrawals stall they are pressured to pay a fake tax or verification fee.
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  • Luring: authority borrowing and social proof. Fake regulatory certificates, celebrity clips and crowded Telegram groups posting daily withdrawal proofs.
  • Pressuring: urgency, FOMO and reciprocity. “Only five slots left”; small first withdrawals or free trading signals make victims feel indebted and willing to deposit more.
  • Trapping: commitment escalation, isolation and sunk cost. Victims are told not to discuss the opportunity. When withdrawals stall, they are pressured to pay a fake tax or verification fee to unlock non-existent profits.
  • Authority borrowing. Official-looking logos, fake regulatory certificates, celebrity clips, screenshots of media coverage, or claims that a politician or bank backs the scheme.
  • Social proof. A crowded Telegram group, daily “withdrawal proofs” and supportive comments suggest everyone else has already profited.
  • Urgency. “Only five slots left” or “send before the market opens” is designed to make you skip verification.
  • Reciprocity. A small first withdrawal, a free signal or a “bonus” makes you feel you owe the promoter a bigger deposit.
  • Commitment escalation. Once you have deposited KES 5,000, the next request is KES 50,000, and each payment makes walking away harder.
  • Fear of missing out. Screenshots of “KES 2 million earned this week” make caution feel like self-sabotage.
  • Isolation. You are told not to discuss it with family, bankers or regulators because “they will not understand the strategy”.
  • Sunk-cost pressure. When withdrawals stall you are told to pay a “tax”, “verification fee” or “unlocking fee” to release profits that never existed.

The red-flag checklist

Red flags in the offer, the operations and the exit
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The red flag diagnostic in three columns. The offer: guaranteed high monthly returns such as 30 percent with no risk; high-pressure urgency; recruitment-based rewards and commissions. The operations: unlicensed locally or claims to be regulated strictly offshore; payments requested to personal crypto wallets or personal M-Pesa; unsolicited WhatsApp or Telegram pitches; fake celebrity videos and borrowed credibility; no clear business model beyond buzzwords like AI or crypto mining. The exit: refusal to provide exact regulatory licence numbers; withdrawal barriers such as new taxes or verification fees to access your own money.

The red flag diagnostic in three columns. The offer: guaranteed high monthly returns such as 30 percent with no risk; high-pressure urgency; recruitment-based rewards and commissions. The operations: unlicensed locally or claims to be regulated strictly offshore; payments requested to personal crypto wallets or personal M-Pesa; unsolicited WhatsApp or Telegram pitches; fake celebrity videos and borrowed credibility; no clear business model beyond buzzwords like AI or crypto mining. The exit: refusal to provide exact regulatory licence numbers; withdrawal barriers such as new taxes or verification fees to access your own money.
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The offer: guaranteed high monthly returns (e.g. 30% with no risk); high-pressure urgency (“Offer closes today”); recruitment-based rewards and commissions.

The operations: unlicensed locally or claims to be regulated strictly offshore; payments to personal crypto wallets or personal M-Pesa; unsolicited WhatsApp or Telegram pitches; fake celebrity videos and borrowed credibility; no clear business model beyond buzzwords (AI, crypto mining).

The exit: refusal to provide exact regulatory licence numbers; withdrawal barriers (new taxes or verification fees to access your own money).

  • Guaranteed high monthly returns. “30% every month with no risk” is a classic warning sign.
  • Pressure to act immediately. “Offer closes today” exists to stop you verifying.
  • Unlicensed or offshore operator. It is not on the CMA register, or says it is regulated abroad while soliciting Kenyans without local authorisation.
  • Crypto-only or untraceable payments. Requests to send money to a personal wallet or an informal channel make recovery very difficult.
  • WhatsApp, Telegram or social-media solicitation. Unsolicited investment pitches on messaging apps are a common route for fraud.
  • Celebrity videos and borrowed credibility. Fake endorsements, profit screenshots and a “secret trading system” build false trust.
  • No clear business model. If it cannot explain returns beyond “trading”, “AI”, “arbitrage” or “crypto mining”, treat it as high risk.
  • Refusal to provide documents. A legitimate intermediary can state its licence category, licence number and regulatory status.
  • Withdrawal barriers. Delays, new “taxes”, “verification fees” or demands for more deposits before releasing funds.
  • Recruitment-based rewards. High commissions for bringing in new investors point to a pyramid-style structure.

Score an offer

Tick every flag that applies to the offer in front of you.

Flags ticked

0 of 10

Verdict

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A guide to your own judgment, not a legal finding. A clean score does not prove an offer is safe: always check the register.

How fake crypto groups operate

Fake crypto groups rarely begin with a direct request for money. They build an illusion of consensus first.

Six stages from recruitment to disappearance
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A six-step chevron flow, from grey to dark red. Step 1, the recruiting group: a WhatsApp or Telegram group fills with hundreds of members, mostly bots or stolen profiles. Step 2, the mentor: an admin claims to manage funds for politicians or diaspora investors and posts fake profit screenshots. Step 3, social proof: members post recycled daily withdrawal proofs so that scepticism feels socially embarrassing. Step 4, the small payout: early investors get a tiny withdrawal to build trust, encouraging larger deposits and referral bonuses. Step 5, the lock-in: withdrawals suddenly delay, with excuses such as a network upgrade, tax clearance or an unlocking fee. Step 6, the disappearance: the group is renamed, links break and admins vanish with the largest deposits.

A six-step chevron flow, from grey to dark red. Step 1, the recruiting group: a WhatsApp or Telegram group fills with hundreds of members, mostly bots or stolen profiles. Step 2, the mentor: an admin claims to manage funds for politicians or diaspora investors and posts fake profit screenshots. Step 3, social proof: members post recycled daily withdrawal proofs so that scepticism feels socially embarrassing. Step 4, the small payout: early investors get a tiny withdrawal to build trust, encouraging larger deposits and referral bonuses. Step 5, the lock-in: withdrawals suddenly delay, with excuses such as a network upgrade, tax clearance or an unlocking fee. Step 6, the disappearance: the group is renamed, links break and admins vanish with the largest deposits.
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  1. The recruiting group. WhatsApp or Telegram fills with hundreds of members, mostly bots or stolen profiles.
  2. The mentor. An admin claims to manage funds for politicians or diaspora investors and posts fake profit screenshots.
  3. Social proof. Members post recycled daily withdrawal proofs, making scepticism socially embarrassing.
  4. The small payout. Early investors get a tiny withdrawal to build trust, encouraging larger deposits and referral bonuses.
  5. The lock-in. Withdrawals suddenly delay, with excuses such as network upgrade, tax clearance or an unlocking fee.
  6. The disappearance. The group is renamed, links break and admins vanish with the largest deposits.

The tell is not that a group discusses crypto. It is that it asks you to send funds to an individual wallet, refuses verification and rewards recruitment more than investment performance.

Crypto and the registers. We did not find a single register to check a crypto platform against, and we have not verified the current state of Kenya’s rules for virtual-asset providers. So ask any crypto platform which regulator licensed it and for the licence number, then confirm on that regulator’s own site. A vague answer is a fail.

If you have already paid: report it

Stop, preserve, report
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Four emergency protocols. Stop: halt all payments instantly and do not pay any tax or verification fee to unlock funds, because it is part of the scam. Preserve: save screenshots of adverts, chat messages, payment confirmations, crypto wallet addresses, website URLs and promoter phone numbers. Report, financial: contact your bank or M-Pesa immediately, ask for a recall or freeze and provide recipient details and transaction references. Report, authorities: lodge a complaint with the CMA, the Capital Markets Fraud Investigation Unit or the DCI for criminal fraud.

Four emergency protocols. Stop: halt all payments instantly and do not pay any tax or verification fee to unlock funds, because it is part of the scam. Preserve: save screenshots of adverts, chat messages, payment confirmations, crypto wallet addresses, website URLs and promoter phone numbers. Report, financial: contact your bank or M-Pesa immediately, ask for a recall or freeze and provide recipient details and transaction references. Report, authorities: lodge a complaint with the CMA, the Capital Markets Fraud Investigation Unit or the DCI for criminal fraud.
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  1. Stop. Halt all payments instantly. Do not pay any tax or verification fee to unlock funds; it is part of the scam.
  2. Preserve. Save screenshots of adverts, chat messages, payment confirmations, crypto wallet addresses, website URLs and promoter phone numbers.
  3. Report (financial). Contact your bank or M-Pesa immediately. Ask for a recall or freeze and give recipient details and transaction references.
  4. Report (authorities). Lodge a complaint with the CMA, the Capital Markets Fraud Investigation Unit (CMFIU) or the DCI for criminal fraud.
  1. Stop payments and preserve records. Screenshots, chat logs, payment confirmations, wallet addresses, phone numbers, website links and any receipt or contract.
  2. Lodge a complaint through the CMA’s online complaints portal. If you cannot use it, download the CMA complaint form (English or Swahili) and send it in.
  3. Report suspected securities fraud to the CMFIU on the numbers below or by email.
  4. Send a written complaint if necessary, addressed to the Chief Executive, Capital Markets Authority.
  5. Report payment fraud to your bank or mobile-money provider. Ask for a recall or freeze where possible and give the transaction references and recipient details. Speed matters here.
  6. Report to the police or DCI where criminal fraud is suspected. The CMFIU is a Kenya Police unit based at the CMA offices, formed in May 2009 in collaboration with the CMA to investigate securities-related fraud.
CMA and CMFIU contacts, as published by the CMA
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Official contact directory. Card 1, digital and fraud, the Capital Markets Fraud Investigation Unit: phones 0714 693 414, 0714 693 365, 0731 544 389 and 0773 199 622; email antifraudunit@cma.or.ke; online CMA helpdesk at www.cma.or.ke/complaints. Card 2, physical and written: complaints addressed to the Chief Executive, Capital Markets Authority, Embankment Plaza, 3rd Floor, Longonot Road, Upper Hill; P.O. Box 74800-00200, Nairobi.

Official contact directory. Card 1, digital and fraud, the Capital Markets Fraud Investigation Unit: phones 0714 693 414, 0714 693 365, 0731 544 389 and 0773 199 622; email antifraudunit@cma.or.ke; online CMA helpdesk at www.cma.or.ke/complaints. Card 2, physical and written: complaints addressed to the Chief Executive, Capital Markets Authority, Embankment Plaza, 3rd Floor, Longonot Road, Upper Hill; P.O. Box 74800-00200, Nairobi.
ChannelDetails
Online complaintsCMA complaints page: cma.or.ke/complaints, which leads to the online complaints portal
Capital Markets Fraud Investigation Unit0714 693 414, 0714 693 365, 0731 544 389, 0773 199 622
CMFIU emailantifraudunit@cma.or.ke
Written complaintThe Chief Executive, Capital Markets Authority, Embankment Plaza, 3rd Floor, Longonot Road, Upper Hill; P.O. Box 74800-00200, Nairobi
CMA general line+254 20 2264400, +254 20 2264900, corporate@cma.or.ke

Contact details change, so confirm them on the CMA website before you call or write, and be wary of anyone who contacts you offering to recover lost money for a fee. That is a common second scam.

The investor’s rule

Verify before you transfer
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The golden rule of investing. The rule is not to invest only in famous brands. It is simpler: verify the exact legal entity, the licence category and the product approval on the relevant regulator’s official register before transferring money. If a platform resists verification, promises returns that defy risk, or asks for crypto to an untraceable wallet, treat it not as an investment opportunity but as a fraud risk.

The golden rule of investing. The rule is not to invest only in famous brands. It is simpler: verify the exact legal entity, the licence category and the product approval on the relevant regulator’s official register before transferring money. If a platform resists verification, promises returns that defy risk, or asks for crypto to an untraceable wallet, treat it not as an investment opportunity but as a fraud risk.
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The rule is not “invest only in famous brands”. It is simpler: verify the exact legal entity, the licence category and the product approval on the relevant regulator’s official register before transferring money.

If a platform resists verification, promises returns that defy risk, or asks for crypto to an untraceable wallet, treat it not as an investment opportunity but as a fraud risk.

If you want somewhere legitimate to start, see our reviews of the CIC money market fund and the Sanlam money market fund, and then run them through the same checks.

Frequently asked questions

How do I check if an investment company is licensed in Kenya?

Ask for the exact legal name, then search the regulator’s own register: licensees.cma.or.ke for brokers, fund managers, advisers and online forex brokers, the CBK directory for banks and microfinance banks, and SASRA’s lists for deposit-taking SACCOs. Type the address yourself rather than using a link the promoter sends.

Is a business registration or permit the same as a CMA licence?

No. A business permit, an office or a company certificate does not authorise anyone to deal in securities, manage funds or give investment advice. Those activities need a CMA licence under section 23(1) of the Capital Markets Act.

What is the CMA register address?

The CMA’s licensee register is at licensees.cma.or.ke. Search by the exact legal name, then check that the licence category, number and address match the firm approaching you.

What are the warning signs of an investment scam in Kenya?

Guaranteed high monthly returns, pressure to act today, an operator missing from the official register, payment to a personal crypto wallet or M-Pesa number, unsolicited WhatsApp or Telegram pitches, celebrity endorsements, no clear business model, and fees demanded before you can withdraw.

Are 30% monthly returns possible?

Not as a guarantee. At 30% a month, KES 10,000 would grow to about KES 233,000 in a year. No licensed fund or broker can promise that kind of return, so a guarantee of it is itself a red flag.

Why do fake crypto groups ask for a fee before I can withdraw?

The fee is the scam. After a small early payout builds trust, withdrawals are delayed and you are told to pay a tax, verification fee or unlocking fee. Paying it does not release your money, and more demands usually follow.

How do I report an investment scam in Kenya?

Stop paying, save the evidence, ask your bank or M-Pesa for a recall, then complain to the CMA through its online complaints portal and report to its Capital Markets Fraud Investigation Unit on 0714 693 414 or antifraudunit@cma.or.ke. Report criminal fraud to the police or DCI.

Can I get my money back from an unlicensed firm?

The CMA says people who invest in unregulated products through unlicensed entities risk losing their money with no recourse under the capital-markets framework. Report quickly, because a fast recall request to your bank or mobile-money provider gives the best chance of freezing funds.

How we researched this guide

This is an independent, source-based guide. We checked the CMA’s fraud-unit and complaints pages for the contact numbers, email, address and the complaints route, its page on the fraud unit for how it was formed, the Kenya Law text of the Capital Markets Act for the licensing requirement and the offence provision, and press reports for the CMA’s public caution of 11 September 2026. The 15 entities are as reported by the press, because we could not open the notice itself. The version of the Act we could open is the original 1989 text, which lists brokers, dealers and investment advisers; the fuller list of licence classes in this guide (investment banks, fund managers, authorised depositories) follows the research draft and the CMA’s licensing regulations, and we could not read the current consolidated text. The deck’s verification slide shows five steps, and the article adds a sixth, contacting the CMA. We found no single register for crypto platforms and have not verified the current state of Kenya’s virtual-asset rules. The compounding figures are our own arithmetic. Registers and contacts change, so confirm them on each regulator’s site. We have no commercial relationship with the CMA, CBK, SASRA or any firm named. Contact the editor to report an error.

Sources

  1. Capital Markets Authority, Complaints (online portal, complaint form, fraud unit numbers and email, address)
  2. Capital Markets Authority, Fraud Investigation Unit (CMFIU) (unit of the Kenya Police based at the CMA, general contacts)
  3. Capital Markets Authority, CMFIU background (formed May 2009 in collaboration with the Kenya Police)
  4. CMA licensee register (the official register to search)
  5. Kenya Law, Capital Markets Act (1989 text) (section 23 licensing, section 34 offences)
  6. Tech-ish, CMA names 15 investment platforms operating in Kenya without a licence (17 September 2026, report of the CMA notice dated 11 September)
  7. WeCompare, best SACCOs in Kenya 2026 (legitimate SACCOs)
  8. WeCompare, CIC money market fund review (a regulated fund, for comparison)

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